Have you tried to call +61-2-91236508 Google Maps for your Google Business Profile (formerly Google My Business) customer support department but all you get is an answering machine that won’t let you speak to Google Business Profile support for your local business?
That’s because Google Business Profile support section does not have a publicly listed Australian phone number for support. But you can still contact them to resolve issues and even get Google’s team to telephone you.
Basically, what Google Maps for Google Business Profile support team wants from you is to first describe the problem you want support with, and then, provide your own phone number so that they can call you back.
Here’s How to Get Google Support to Phone You Instead
First visit contact section of Google Business Profile
Step 1 = Describe the Issue
Step 2 = Confirm the Issue. Then Select Get a Call
NOTE: if you do NOT see “Get a Call” option, that means the issue you have described in Step 1 does NOT allow the Google Business Profile support team to call you. You can change the description.
Step 3 = Provide Your Business Details
(See below video tutorial for finding your business’s Google Maps URL) also make sure that +61 country code is left intact.
Step 4 = Provide Your Australian Phone Number
You’ll need to provide your phone number (preferably using the same business phone number as provided in your Google Business profile if you have one). Because Google Business Listing support team will give you a call back when you select Call me option.
How to Get Google Business Support to Call You in Australia
Once again, Google Business Listing help team no longer lists their Australian phone support number where you can call Google Maps support or Google Business Profile support, instead, you’ll need to describe the support request and get them to contact you instead. Depending on your request, GBP will provide “Phone Call, Chat, or Email” contact options.
Calling Google Business Profile Support from Outside of Australia
What if you are an Australian business owner now located overseas? Same process for contacting Google applies if you are outside of Australia.
What if you are not an Aussie? Same contact process applies for all countries. Thus, the phone number that you provide for Google Business support team member to call you will differ.
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Such a rare knowledge thanks a lot for that.